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Where
are OrangeWebsite servers
located physically? |
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All our
servers are physically located
in Reykjavik, Iceland. |
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I
noticed the website
orangewebsite.com is hosted at
The Planet datacenter, why is
that? |
|
We used to
offer also US based hosting
solutions. Now we are
concentrated only on Icelandic web
hosting. However we haven't
transferred our website onto our
new servers yet. This will
probably happen in the near
future. |
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Can you
provide a test IP to ping or a
sample website to view that is hosted on
your servers? |
|
Sure. You
can ping 82.221.28.190 and here
is an example of a website that
is hosted on one of our servers
http://www.blacktrianglecampaign.org.
|
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Do you
have a large file I could
download from your servers to
test the speed? |
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To test our download speed, please download the following zip file:
http://www.offshore-host.org/OW-test.tmp (1.44 Megabytes) |
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I found
content on website hosted on
your servers that I find
offensive. How can I ask you to
remove it? |
|
We are a
free speech hosting provider and
the cost of that is that there
may be content hosted on our
servers that some people might
find offensive. Once we would start
taking down such web sites, then
we are no longer a free speech
hosting service provider.
However if you believe you have found content that is illegal or against our TOS, please send us
an email at
abuse@orangewebsite.com |
|
Can I
use Bitcoin to register domain
names? |
|
Yes! We accept
Bitcoin payments for all our
services including domain name
registrations. You may read more
regarding Bitcoin payments
here. |
|
I would
like to order a dedicated server
on monthly billing cycle, is
that possible? |
|
We are offering
affordable dedicated server
solutions without setup fees and
therefore we have set the
minimum length of billing cycle
to be 3-months. Offering monthly
payments would raise up the
pricing and we don't want that. |
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Can I
sign up 100% anonymously to
order web hosting or domain
registration solutions from you? |
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Yes you can! The
only information we ask you to
provide us is your valid email
address. You can pay all orders
by Bitcoin. |
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Is it
possible to sign up on your
affiliate program anonymously? |
|
Technically yes.
Normally we require some
personal information to be able
to send you the payments. But in
case you wish to be paid out by
Bitcoin, we only need your email
address, website URL and Bitcoin
address. You can read more about
our affiliate program
here
and sign up
here. |
|
Can I
pay my order by bank transfer? |
|
Sure you can.
Just send us your order details
by email at
sales@orangewebsite.com and
we will send payment instruction
within the invoice. |
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How do
you react if you receive a
complaint regarding site content
hosted on your servers? |
|
In case the site
does not contain anything
illegal and it's content is not
against our TOS, we ignore such
complaints. Privacy of our
clients is really important for
us. Therefore every time we are
contacted by third party
regarding our clients website or
information we inform our client
about it. We encourage you to
read our TOS
here
every time you visit our website. |
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Do you
offer web based control panel
for my site? |
|
We offer
ISPomage panel for our clients
without any additional cost! For
your VPS and dedicated machine
you are free to install which
ever control panel you desire. |
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Are
there any hidden costs or setup
fees? |
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There are no hidden or extra fees associated with any of our hosting packages. |
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How can
I upgrade my web hosting plan
and how much does it cost? |
|
You can always
upgrade your shared hosting or
VPS plan free of charge by
sending us an upgrade request
email. Most times upgrading
takes only a few minutes. |
